Merchant - EET - Standard - Change requests
Change Requests Management
On the portal go through the (Services -> Applications) -> EET in the top menu to the Change requests.
The change requests are used by the user within the EET application to set parameters that significantly influence the registration of transactions to the Financial Administration of the Czech Republic. Changes should therefore be treated with caution and only those changes that are truly in line with the trader's real situation should be approved.
All changes made are the responsibility of the User / Merchant, therefore please read the informative text of the change request,, which informs you of any changes that need to be made in connection with the execution of the change request.
Note: In most cases it is necessary to update the parameters at the respective payment terminals. The change itself, when made in the Web environment of the Portal, takes place only in the database of settings, from which this information must be passed to the payment terminal. When updating parameters, the payment terminal will automatically download new values from this database and will be able to work with the new values - for example, print receipts with the newly entered store ID.
2. VAT mode change
The VAT mode change request is used to set a flag to indicate whether they act as VAT payers.
The application will automatically pre-fill the current VAT status (Current value) and new status (Set new value). Click Change to confirm your new status.
3. VAT number change
The merchant has the option to change his VAT number, especially if the VAT number has been changed during the course of his business or was incorrectly entered by the merchant during initial setup of the EET application.
The application will automatically pre-fill the current VAT number (Current VAT number) and display a field for entering a new VAT number(Set new VAT number). Click Change to confirm your new VAT number.
4. VAT number change on a receipt
With this setting, you can choose whether or not to display your VAT number on your receipt.
The application will pre-fill the current setting (Current settings) and a new setting (Set new settings). To change the value, click Change.
5. Merchant store ID change
The merchant makes a change to the Merchant store ID especially if the ID was incorrectly entered during the initial setup of the EET application. However, the Merchant store ID may also be changed by the Financial Administration of the Czech Republic, and also in this case it is necessary to enter the new Merchant store ID into the EET application settings.
The application displays the selection of the store for which you want to change the ID (Select merchant store). Once selected, the application retrieves the current value (Current merchant store ID), and then allows the user to enter a new value (Set new merchant store ID). Click Change to confirm the values.
6. Sale regime change
Changing the sales regime changes the simplified mode to normal and vice versa.. The simplified mode is used for merchants with an agreed exception to EET for offline mode when transactions are not online. This applies in particular to merchants with problematic Internet connections (eg mountain chalets, etc.)
The application displays the selection of the store for which you want to change the sales mode (Merchant Store) and the selection of the device at that store (Device). Once selected, the application retrieves the current value (Current sale mode), allowing the user to enter a new value (Set new sale mode). Click Change to confirm the values.